Change the Room Type

When the room type of the reservation is modified using the Change Room Type option in the Currently Selected Room section of the reservation, the Change Room Type pop-up screen appears. When users select the new room type and click Save, they will navigate to the Modify Stay screen.

The Summary tab in this screen that displays the following details:

Category	Description
Room Type	The current and the new room type selected is displayed along with the reason for the room change displayed next to the room type as a label (for example, Upsell, Modified).
Room Number	The room number previously assigned and the new room number selected are displayed. A hyphen (-) will be displayed if no room number is assigned.
Group Contract	The current room type blocked for the group and the new room type selected is displayed along with the number of rooms remaining in brackets. If there are no room blocks for the room type, the count will be displayed as 0. This category will be displayed only for group reservations.
Average Room Rate	The average nightly room rate of the current and new room type is displayed. If the new average room rate is higher or lower than the current rate, the difference in rate will be highlighted with an upward or downward arrow.
Rate Override Indicator	If the nightly room rate is overridden, the override indicator will be displayed below the current/new average room rate in the following format: Rate Override - Yes.
Other Charges & Fees	This category is displayed if the current or new room type has an auto recurring fee, or add-ons applied. The sum of the auto recurring fee and the add-ons for the current and new room type is displayed. If either the current or the new room type does not have an auto recurring fee, or add-ons applied, a hyphen (-) will be displayed. If the value in the New column is greater than the value in the Current column, the value will be highlighted with an upward or downward arrow.
Total Stay Value of X Nights	The sum of the Other Charges & Fees, base rate, modifiers, and the charges for the additional guests for the current and new room type is displayed.
Reason	This is a single select drop-down list that displays the room move reasons configured at the property. When the Room move reason based on category feature setting is enabled, all the reasons configured in the Room Move Reason screen (All Settings ➜ Reservations ➜ Room Move Reasons) for the Upsell/Upgrade and Other category will be displayed when the current room type is changed to a higher or lower ranked room type.
Comment	This is a text field that allows users to enter a comment for the modification. This is an optional field that allows users to enter a maximum of 500 characters.

When the selected room type is overbooked, a message is displayed in the Summary tab stating that there are no rooms available for the selected room type. When users click on the Click here hyperlink, the Overbooking Details pop-up screen appears that displays the details of the overbooked room. Users with the required permissions can book a room by entering their credentials.